Certificate Program for Surgical Services Management - Leadership - N2023BK

The provision of surgical services requires an intricate organizational structure. Because numerous skills from a variety of health care professionals are required, managers must direct many types of personnel to deliver quality patient care. Therefore, surgical services managers must demonstrate effective leadership skills to motivate and direct members of the surgical team. This module reviews current approaches in the development of the knowledge, skills, attitudes, and competencies needed for effective leadership. It explores various characteristics of self and relationships within the context of the practice setting. The basic concepts of leadership, including leadership styles and principles, are reviewed. The related aspects of emotional intelligence,leading one's self, and succession planning also are explored.

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